Privacy policy

Last updated: January 20, 2026

Overview

Horn & Heat (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share your information when you visit or make a purchase from hornandheat.com(the “Site”).By using our Site, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

When you visit the Site or place an order, we may collect the following information:

Name
Billing and shipping address
Email address
Phone number
Payment information (processed securely by third-party payment providers)
Order history and customer support communications

We collect this information to fulfill orders, provide customer support, and communicate with you.

Automatically Collected Information

When you visit the Site, we may automatically collect certain information about your device and usage, including:

IP address
Browser type and version
Time zone
Pages viewed and interactions
Referring websiteor search terms

This information helps us understand how customers use the Site and improve performance and experience.

Cookies & Tracking Technologies

We use cookies and similar technologies to operate our Site, remember your preferences, and analyze site traffic.You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you about your order or account.
Provide customer support
Improve and optimize the Site
Send marketing communications if you have opted in
Prevent fraud and unauthorized activity

We do not sell your personal information.

Sharing Your Information

We share your information only as necessary to operate our business, including with:

Shopify, our ecommerce platform
Payment processors to securely handle transactions
Shipping carriers to deliver orders
Email and analytics service providers that help us operate the Site

These third parties are authorized to use your information only as needed to provide their services.

Payment Information

Payment information is processed securely by third-party payment providers. Horn & Heat does not store or have access to full payment card details.

Your Rights

Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections or updates
Request deletion of your personal information, subject to legal and operational requirements

To exercise these rights, contact us at support@hornandheat.com.

Marketing Communications

If you opt in to receive marketing communications, you may unsubscribe at any time by following the instructions included in our emails or by contacting us directly.

Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, and operate our business.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at support@hornandheat.com